title: "GameLoop Keymapping Not Saving / Resets After Update — 10 Fixes (2026)" slug: gameloop-keymapping-not-saving-reset-fix description: "GameLoop keymapping disappearing, not saving, or resetting after updates? Here are 10 verified fixes to restore and lock your keyboard/mouse layout." category: Troubleshooting tags: [GameLoop, keymapping, keyboard, mouse, fix, COD Mobile, PUBG Mobile] game: General (GameLoop) status: draft word_count: ~2800 date: 2026-08-22

Your carefully configured keyboard layout vanishes after a GameLoop update. Or you save keymapping, restart the emulator, and come back to default controls. Or the keymaps work during one session and disappear the next. This is one of the most frustrating recurring problems in GameLoop — but it has clear solutions.

This guide covers 10 verified fixes for GameLoop keymapping not saving, resetting, disappearing, or failing to apply properly.

Why Does GameLoop Keymapping Disappear?

GameLoop stores keymapping profiles in two locations:

  1. Local profile files — XML or JSON config files in the GameLoop data directory
  2. Cloud sync (if enabled) — tied to your Tencent account

Keymapping resets usually happen because:

Fix 1: Export Your Keymapping Before Every Update

This is the most important habit. GameLoop has a built-in export function that saves your keymapping as a portable file.

How to export:

  1. Launch GameLoop and open your game
  2. Click the Keyboard icon in the right-side toolbar
  3. In the keymapping editor, click Export (disk icon or three-dot menu)
  4. Save the .json or .glkm file to a location outside the GameLoop folder — for example, Documents\GameLoop-Keymaps\

How to restore after an update:

  1. Open the keymapping editor
  2. Click Import
  3. Select your saved file

If you never exported, skip to Fix 2.

Fix 2: Check If the Keymap Is Misaligned (Not Missing)

After a game update, UI elements shift position. Your keymapping file still exists — but the buttons it references have moved, so the controls appear to be floating in blank space.

How to diagnose:

This fixes the majority of "keymapping disappeared after game update" reports.

Fix 3: Run GameLoop as Administrator

Without administrator rights, GameLoop sometimes cannot write to its own profile directory — especially on Windows systems with UAC or stricter user account policies.

Steps:

  1. Close GameLoop completely (check Task Manager for lingering tbs.exe or MobileGamePC.exe processes)
  2. Right-click the GameLoop desktop shortcut
  3. Select Run as administrator
  4. Create and save your keymapping
  5. Verify by closing and reopening GameLoop normally — confirm the keymap persists

If it only persists when running as admin, the profile directory has a permissions problem. Right-click the GameLoop data folder → Properties → Security → grant your user account full control.

Fix 4: Locate and Check the Keymapping Profile Directory

Default GameLoop data directory:

Inside these folders, look for a keymaps, profiles, or scripts subfolder containing .json or .xml files with names matching your game.

Check for:

If the directory is empty after an update, GameLoop may have reset the data folder. Restore from your export (Fix 1), or rebuild from scratch.

Fix 5: Disable Antivirus Real-Time Protection During Save

Some antivirus programs (Bitdefender, Avast, Malwarebytes) quarantine or lock GameLoop profile files because they contain executable instructions (keymapping macros can resemble scripts). The file appears to save, but the antivirus blocks the write.

Steps:

  1. Temporarily pause real-time protection
  2. Open GameLoop and configure your keymapping
  3. Click Save
  4. Re-enable antivirus
  5. Add the GameLoop data directory to your antivirus exclusions list

Common exclusion paths:

C:\Program Files\GameLoop\
C:\Users\<YourUser>\AppData\Local\GameLoop\
C:\Users\<YourUser>\AppData\Roaming\com.tencent.*

Fix 6: Clear the Keymapping Cache

GameLoop sometimes caches an outdated version of your keymapping that overrides your saved changes on launch.

Steps:

  1. Close GameLoop completely
  2. Navigate to: C:\Users\<YourUser>\AppData\Local\Temp\GameLoop\ or C:\ProgramData\GameLoop\cache\
  3. Delete contents of any keymapcache or profilecache folder
  4. Relaunch GameLoop
  5. Re-import or recreate your keymapping and save

Fix 7: Create a New Profile Instead of Overwriting the Default

GameLoop's default keymapping profile for each game is write-protected after certain updates. Saving over it may silently fail.

Fix:

  1. Open the keymapping editor
  2. Instead of modifying the default profile, click Create New Profile (or Save as New)
  3. Name it something recognizable (e.g., "My CODM Layout 2026")
  4. Set it as the active profile
  5. Close and reopen GameLoop to confirm it loads

Using a named custom profile instead of the default eliminates conflicts with update-triggered profile resets.

Fix 8: Reinstall with Profile Backup

If the profile directory has deep corruption, a clean reinstall with manual profile preservation resolves persistent keymapping failures.

Steps:

  1. Export any existing keymaps (Fix 1)
  2. Copy your entire GameLoop data folder to a safe location as a backup
  3. Uninstall GameLoop via Settings → Apps
  4. Delete leftover folders:
  1. Download and install the latest GameLoop from the official source
  2. Launch GameLoop, import your saved keymapping file

Fix 9: Check for Multiple GameLoop Instances Conflicting

Running two GameLoop windows simultaneously (multi-instance feature) can cause profile write conflicts — both instances try to write the same keymap file on exit, and the last one to close "wins," potentially overwriting your changes.

Fix:

Fix 10: Update GameLoop to the Latest Version

Keymapping bugs have been patched in GameLoop updates multiple times. If you're running an older version, the save mechanism may be broken on your build.

Check your version:

Update steps:

  1. GameLoop should prompt you on launch if an update is available
  2. If not, download the installer from the official site and run it over the existing installation
  3. Your keymaps should survive an in-place update — but export first as a precaution

Keymapping Not Saving — Quick Diagnosis Table

SymptomMost Likely CauseBest Fix
Keymap disappears after every restartProfile directory permissions issueFix 3 (admin) + Fix 4 (permissions)
Keymap vanishes after game updateUI layout shifted (misaligned, not missing)Fix 2 (realign)
Keymap vanishes after GameLoop updateUpdate reset profile directoryFix 1 (restore export) + Fix 8
Save button does nothingAntivirus blocking writeFix 5
Random buttons missing from keymapCache conflictFix 6
One of two instances loses keymapMulti-instance write conflictFix 9
Default profile won't saveDefault profile write-protectedFix 7 (new profile)

Preventing Future Keymapping Loss

  1. Export after every change — store .glkm / .json files in Documents or cloud storage
  2. Never save over the default profile — always use named custom profiles
  3. Add GameLoop to antivirus exclusions — prevents silent write blocks
  4. Before updating GameLoop or your game — export your keymaps first

Still Not Working?

If none of these fixes resolve the issue:

Persistent keymapping loss after a GameLoop update is usually a sign of a profile directory migration bug — it gets patched in the next update cycle.